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You Drive. We Handle the Rest.

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We source freight and keep loads lined up to minimize downtime.

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We manage all required paperwork from load booking through final payment.

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Our Expertise

Conner Dispatch Services works directly with drivers and carriers to bring structure and consistency to daily freight operations. Many drivers rely on scattered load opportunities and inconsistent broker interactions, which can lead to gaps between loads, unclear terms, and avoidable delays. Our approach focuses on maintaining steady freight, verifying each booking, and managing the operational details behind every run. This allows drivers to stay focused on the road while maintaining more control over their time and workload.

What We Handle

  • Load Sourcing

    We continuously monitor load boards and broker networks to identify freight that aligns with your equipment, preferred lanes, and availability. Rather than selecting from a limited set of options, we review a broad range of postings to prioritize loads that make operational and financial sense.

    Each load is evaluated based on key factors such as rate per mile, pickup and delivery timing, distance, and overall fit within your current schedule. This ensures that every move supports consistent utilization and minimizes unnecessary downtime between loads.

    We track market conditions throughout the day to identify stronger opportunities as they become available, allowing us to make informed decisions and position your truck on freight that supports steady, reliable revenue.

  • Broker Assessment

    Before any load is booked, we evaluate the broker to ensure they are reliable and financially sound. This includes reviewing credit scores, payment history, and reported experiences from other carriers using industry-standard load boards and tools.

    We look at key factors such as days to pay, credit ratings, and any patterns of delayed or disputed payments. Brokers with poor histories or inconsistent payment behavior are filtered out to reduce the risk of non-payment or unnecessary complications.

    This process helps protect your operation from avoidable risk and ensures that the freight being booked is backed by brokers who meet a consistent standard for reliability and accountability.

  • Rate Negotiation

    We negotiate directly with brokers to secure rates that reflect current market conditions, lane demand, and the specifics of your equipment. Rather than accepting posted rates, we engage in active negotiation to improve margins on each load.

    This involves understanding how brokers price freight, identifying leverage within each lane, and timing conversations based on market activity. We factor in distance, urgency, reload potential, and overall load viability to support stronger positioning during negotiations.

    Our goal is to ensure that each load is not only viable, but financially aligned with your operation. Consistent negotiation across every booking helps protect your revenue and avoid leaving money on the table.

  • Shipment Booking

    Once terms are agreed upon, we secure the load and complete the booking process with the broker. This includes confirming all details such as pickup and delivery information, appointment times, rate, and any specific requirements tied to the shipment.

    We review the rate confirmation to ensure accuracy and verify that all agreed terms are properly documented before the load is finalized. Any discrepancies are addressed immediately to avoid issues during transit or at delivery.

    Clear communication is maintained throughout this step so that all parties are aligned before the truck is dispatched. This ensures the load is properly set up, reduces the risk of delays, and keeps the process moving without unnecessary complications.

  • Dispatch Communication

    We maintain consistent communication between the driver and broker from dispatch through delivery. This includes confirming pickup status, tracking progress in transit, and providing timely updates to ensure all parties remain aligned throughout the load.

    If issues arise such as delays, schedule changes, or access problems at pickup or delivery, we step in to coordinate with the broker and resolve them as efficiently as possible. This helps prevent misunderstandings, missed appointments, and unnecessary disruptions.

    Ongoing communication ensures expectations are clear, updates are documented, and the load progresses without avoidable complications. It also reinforces reliability with brokers, which can lead to stronger working relationships and better opportunities over time.

  • Rate Confirmations & Documents

    We review and manage all rate confirmations and required documentation for each load to ensure accuracy and completeness before dispatch. This includes verifying agreed rates, pickup and delivery details, accessorial terms, and any special instructions outlined by the broker.

    All documentation is organized and tracked throughout the load, including rate confirmations, bills of lading, and delivery paperwork. This ensures that nothing is missed and that every load is properly documented from start to finish.

    By maintaining accurate records and verifying details upfront, we reduce the risk of disputes, payment delays, and administrative issues. This creates a clear paper trail for each load and supports a smoother process through delivery and payment.

  • Invoicing & Factoring Submission

    Once delivery is completed, we prepare and submit all required documents for payment. This includes generating invoices and compiling supporting paperwork such as signed rate confirmations and proof of delivery.

    We ensure that all documents meet broker and factoring company requirements before submission, reducing the risk of rejections or delays. Accuracy at this stage is critical to keeping payment timelines on track.

    For carriers using a factoring company, we submit the full packet directly for processing. This helps accelerate cash flow and ensures that completed loads move efficiently through to payment without unnecessary follow-up or corrections.

Dispatched Equipment

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Box Truck

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Reefer

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Dry Van

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Flat Bed

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Power Only

Freight We've Moved

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Caitlin Conner

Owner, Lead Dispatcher

About Us

Established in 2023, Conner Dispatch Services was built to help carriers maintain consistent freight operations through organized dispatch support, broker communication, rate negotiation, and document management. As an American-based dispatch company, our approach focuses on communication, reliability, and keeping trucks moving efficiently with responsive support carriers can depend on. Founded by Caitlin Conner, Conner Dispatch Services is backed by industry experience dating back to 2020. Before launching Conner Dispatch Services, Caitlin worked in freight dispatch operations coordinating loads for a wide range of equipment, including pneumatic trailers, flatbeds, box trucks, and semi-trucks. This hands-on experience provides a strong understanding of the day-to-day challenges carriers face and the importance of dependable dispatch support.

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Caitlin Conner

Owner, Lead Dispatcher

Service Partners

Integrated with trusted factoring partners

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Why Choose Us?

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Alignment

We stay connected with drivers and brokers to keep every load moving without confusion or delays.

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Precision

We focus on securing the right load at the right rate while avoiding wasted time and unnecessary miles.

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Reliability

Verified brokers, confirmed terms, and accurate documents to prevent delays and reduce payment issues.

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Support

Better systems and data-driven decisions improve load selection, rates, and increase overall efficiency.

Testimonials

"I have had experiences with other Dispatch Services and they fall short of what Connor Dispatch Services provide. If you are not ready to work. Do yourself a favor and call another dispatch service because Connor Dispatch is all gas and no brakes!!!"

"My overall experiences with Connor Dispatch has been remarkable! This team gets the job done! No cheap freight, brokers are held accountable, and this team really understands the carriers needs."

"Amazing to work with make sure everything is in order look for the best rate and also have great customer service she is the best I recommend Conner dispatch any day"

"I would definitely use Conner Dispatch again to move my freight, and I would gladly work with that same driver again as well. Highly recommend their team for reliable service and great communication."

"They secured a driver who picked up and delivered on time with absolutely no problems. The driver was very respectful, professional, and got unloaded very quickly upon arrival. Everything went smoothly, which made the entire shipment stress-free."

"I recently worked with Conner Dispatch to move a load from Chicago to Jacksonville, Florida, and the experience was excellent from start to finish. The communication from the team at Conner Dispatch was outstanding. They were always very quick to respond and kept us updated throughout the entire process."

Need Capacity?

We work directly with carriers and owner operators to help support freight movement for brokers, warehouses, and shippers. If you are seeking reliable truck capacity, contact Conner Dispatch Services to discuss available equipment and transportation support.

Dispatch Services Starting at 6% | No setup fees • No hidden fees • Dedicated support

Get in Touch

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